Consulting News

Building trust through emotional intelligence

In a rapidly changing IT landscape, how do technology-oriented consultancies achieve longevity? Our management consultancy columnist Mick James talks to DMW’s Derek Moore about the firm’s development as a trusted advisor.

Study Reveals Impact of Mail on Brands

The physical nature of mail has the ability to drive stronger emotional associations with a brand, making customers feel valued and important compared to other media, new research from Royal Mail MarketReach has revealed.