Gartner: Why culture is the key to successful digital transformation


Didital transformation changes the DNA of an organisation. It breaks down the silos, rinses existing processes, and makes sure the business is leaner, faster, agile, and more responsive than ever before.Too often, business leaders forget that for such a transformation to be successful, it needs to be backed by a corresponding cultural more

NewVoiceMedia appoints Dennis Fois as new CEO


NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced today that its Board of Directors have appointed Dennis Fois as the company’s new Chief Executive Officer, effective immediately. Fois will lead NewVoiceMedia through its next growth phase, aimed at doubling turnover by 2020.

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Gartner: Treating Information as an Asset


Information warrants its own strategy to ensure its economic benefits are fully maximised.The emergence of a chief data officer in many organisations and across industries indicates a growing recognition of information as a strategic business asset – one distinguished from the technology through which it more

Gartner: The Emergence of the IoT Architect


The Internet of Things requires strong executive sponsorship, but the will of the organization isn’t sufficient to make IoT a reality. Someone has to have the complex role of understanding the needs of affected groups, identifying the target architecture that can address those needs and steering the organization toward that target state. This is the IoT more

Gartner: AI will soon be ubiquitous, but beware the hype


Market hype and growing interest in artificial intelligence (AI) is driving software vendors to introduce the technology into their product strategy, with AI expected to be pervasive in almost every new software product and service by 2020. But this approach is creating considerable confusion in the more

Unisys: 3 ways to massively fail with machine learning (and one key to success)


Though everyone seems to be piling on the machine learning bandwagon, it's a game that only the rich can play. While open source machine learning projects like Google's TensorFlow and Amazon's DSSTNE lower the bar to would-be machine learning engineers, resolving the skills deficit that Gartner analyst Merv Adrian called the biggest hurdle to machine learning success, no amount of training can resolve a thornier issue: Lack of more