Accenture has launched SynOps,an innovative human-machine operating “engine” that optimises the synergy of data,applied intelligence, digital technologies and talent to help organisations transform business operations, create exceptional user experiences and deliver results previously unimaginable.



SynOps is an assembly of talent, capabilities and technologies, including artificial intelligence (AI) and advanced analytics, that gives organizations a fit-for-purpose and flexible roadmap for achieving higher levels of efficiencies across the enterprise. SynOps enables companies to make their organizations more flexible, agile and responsive, helping them generate additional value by driving growth and scaling operations quickly.



SynOps harnesses data and insights from more than 1,000 Accenture client engagements and hundreds of years of cumulative expertise across business functions, industries and domains. By synthesizing this with data from clients’ existing systems and drawing on external data to provide benchmarks, SynOps identifies high-impact opportunities for business process reinvention. The result, in addition to a higher return investment from existing IT systems, is greater insights — enabling better decisions and business outcomes.



Combining the optimal assembly of talent and human-machine work orchestration with advanced analytics, SynOps enables organizations to reinvent business processes and achieve intelligent operations across key functions such as finance & accounting, marketing and procurement. SynOps comprises four essential components: