News Archive 2015

Christmas on the cusp of disruption

Santa, many thanks for your time yesterday. It was very useful to get feedback from you and your colleagues around our interim findings, and I thought it would be helpful to summarise the key points of the discussion, writes Fiona Czerniawska, co-Founder of Source.

CEB Retail banking customers are less loyal in the digital era

News Image As growing numbers of retail banking customers prefer to interact with their bank via digital channels and become less reliant on bank guidance or interactions with branch staff, many financial services firms worry about not being able to engage customers as well as they once could and therefore build a relationship with them. And this is likely to mean that customers become more fickle and less attached to any particular bank.

Capgemini UK plc Brave New World - balancing recruiting for skills for now versus skills for the future - by our People Matter Blog

News Image The Economist quotes research conducted by Frey and Osborne (2013) which found there is a high likelihood of jobs such as telemarketing and audit will become computerised in two decades. The reason for this is simple; the combination of big data and smart machines will make computers better at things like text mining and providing insights from data analysis...

Agilisys 5 Difficult Yet Surefire Steps to Lead an Exciting Life

News Image As a kid, I indulged in games. Then, life happened. Everything became more serious. I then got my first job. Work was fun for a while. After a few years in different positions, I ended up in a rut. I worked long hours in a stressful environment. The job wasn't fulfilling or fun. I was exhausted.

Molten The Right Kind of Stress Can Bond Your Team Together

News Image This past fall, I did a documentary with HBO, directed by Peter Berg and produced by Michael Strahan , called State of Play: Happiness. In the film, we explored how to create a positive culture in organizations where the culture or conditions make it difficult to talk about 'happiness'.

16-Dec-2015 The Future of the Sharing Economy

WASHINGTON and NEW YORK and LONDON -- The sharing economy has been steadily growing with companies such as Airbnb, Uber, and Lyft joining the market in the past few years. As the leading provider of business intelligence, is pleased to offer insights into the sharing economy and what the future of this industry may look like.

PwC Building better cities: inclusive growth

News Image Reflecting on the recent publication of Building Better Cities, launched in conjunction with the Asia-Pacific Economic Cooperation (APEC) 2015 CEO Summit, one set of findings shone through for city managers world-wide: the priority accorded to supporting inclusive growth.

Cognizant Business Consulting How do you best define digital?

News Image Despite working in the digital space for years, I was quite stumped a few weeks ago when I was asked to define it. Sometimes you can get away by circumlocution or, to use the technically correct term, waffling. But given all the hype around digital transformation, I felt that it was a good time to try to get a working definition going.

Capgemini UK plc New consumer goods and retail industry study reveals need to rethink the value chain

News Image In this era of rising consumer expectations and a rapidly changing business environment, there is one crucial question we need to ask ourselves: How do we strengthen our industry and benefit consumers through the unprecedented challenges that lie ahead? This report, initiated by The Consumer Goods Forum, considers some of the essential ways of anticipating and addressing such profound shifts.

Accenture Innovation is important for banking

News Image More than a third of the world’s adult population make little or no use of formal financial services. Accenture estimates that bringing unbanked adults and businesses into the formal banking sector could generate about $380 billion in new revenues for banks

Strategy& Adapt, disrupt, transform, disappear: The 2015 chief digital officer study

News Image The CDOs themselves, more than 40 percent of whom are members of the C-suite, come from a variety of backgrounds, but by far the most common is marketing and sales, followed by technology. This suggests just how differently the CDOs and the companies that hire them imagine the role, and how varied the digital needs and pace of transformation are from one company to another.

EY 7 pitfalls to avoid in overseas expansion

News Image Understanding local culture is essential to adapt products and services for sale in markets abroad. Adapting products that work in one market, to the needs and whims of another, is rarely easy or linear. Take the transformation of the KitKat in Japan...