Protiviti boosts Business Operations Improvement team

31-Jan-2012 - Five senior hires expand team led by Managing Director Peter Richardson.

Protiviti boosts Business Operations Improvement team

LONDON -- Protiviti Inc., a global consulting firm, has strengthened its London-based Business Operations Improvement team with five senior hires. Protiviti’s Business Operations Improvement team is led by Managing Director Peter Richardson and provides consultancy for management teams looking to maximise the operational effectiveness of their companies both through back office efficiencies and front office sales and customer management.

Peter Richardson, Managing Director, Protiviti UK said: “Our Business Operations Improvement team designs and delivers new operating models for businesses, particularly in the financial services sector. These new appointments boost our skillset and experience significantly, and we look forward to developing the team still further in the near future. The difficult economic and regulatory situation faced by all businesses in the UK means that there are plenty of opportunities for improvement.”

Protiviti welcomes the following professionals:

John Harvie, Director is a financial services sector specialist with an emphasis on insurance who has worked both as a consultant and as a change leader. His focus has been on large scale change through strategy definition, business plan preparation, business case development, business/operating model design, solutions selection, solution build and implementation.

Alan Mcfarlane, Director spent 12 years working in retail and FMCG businesses before moving into consulting, where he has more than eight years’ experience. He has worked extensively in the retail banking and not-for-profit sectors as well as the engineering industry. He has delivered major programmes of work ranging from implementation of finance systems, through the design of complete operating models, to the delivery of entire business transformation projects.

Richard Boyce, Associate Director has led significant business transformation programmes for many blue chip insurance clients. Using his extensive experience in IT, operations and change management consulting, Richard provides programme management and target operating model expertise to business transformation programmes. Richard focuses on the life and general insurance sectors where he has run programmes across and within all major operating and support functions.

Derek Cummings, Associate Director Throughout his career, Derek has worked with a wide variety of organisations, predominantly in the financial services industry. His focus is on working closely with senior business managers to gain an understanding of their current and future strategy to inform, shape and develop pragmatic solutions. Over the years, Derek has provided board level input and advice to global companies within both the retail banking and insurance industries

Elise Trenerry, Senior Manager has specialized for the last four years as a consultant in people and change consulting focusing on financial services and private sector markets. Before that Elise spent 18 years in a variety of roles at HBOS, before working as an independent contractor. Elise is a qualified HR professional with 15 years’ experience in a broad range of HR roles and has worked across a number of HR disciplines, including change management, employment law, leadership development, resourcing and talent management.